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Posted by great scott!

Content, content, content...everybody wants it, everybody needs it, and you're great at creating it, but maybe nobody's reading it. Since that brainy brain of yours is already pumping this stuff out, how can you leverage your great content to get some quick and easy links?

"How 'bout this for a story: 'Man with giant baby head considers gubernatorial bid'?"

There are all kinds of ways to distribute your content: article submission sites, one-off submissions, self-publication...on and on.  As with everything else, there are trade-offs to each dissemination vector and that's what we're talking about this week:  What are the pros and cons of using article/content marketing as an SEO strategy?  Where and how can you identify potential partners to get the highest quality links for your content? When is it better to let someone else publish your work? Are links the best arbiter of value?  The answers to all these questions and more await you in this week's Whiteboard Friday...

 

 

Yes, content creation is a lot of work. It takes time, effort, and creativity to generate high-quality content, and that's why it's in such high demand.  While you may hate to send your precious baby off to live on someone else's blog, it may be what's best for the child (and you).  Sure, you won't get as many links as you may have by self-publishing, but if you're selective about the site, you'll get one or two very good links, but wait, there's more...

By publishing on a larger, more visible site than your own, your content could be seen by many more people. This makes it an excellent branding strategy. The reputation effect of an author byline on a popular piece on a well-read site can pay huge dividends in reputation, traffic, and business if you select the right partners.  Do you need to publish somewhere directly in-line with your niche? No. Look for sites with relevant readership--SEO content creators may want to look to email marketing, web design, or ecommerce focused publishers for instance--that will have an interest in your topic but may not have as much exposure to it as they would like.  This can quickly help establish you as an authority among a valuable audience segment, and once you're their authority, they'll seek you out for more content and advice.

p.s. Someone in the comments pointed us to this Guest Blogging Community Portal from Ann Smarty. I haven't tried it yet, but I think she's certainly on the right path with that approach.

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Posted by Lindsay

A typical SEO site audit takes me around 50 hours to complete. If it is a small site (<1000 pages), I am working efficiently, and the client hasn't requested a lot of extra pieces, this figure can come in as low as 35 hours. If the site is large and has a lot of issues to document, the time investment inches closer to 70 hours.

At SEOmoz, we usually asked for a project time-line of six weeks to complete a full site audit. You need the extended schedule for resource coordination, editing for uniform voice and additional considerations when a team is involved. Even working on my own I prefer a six week time-line because it allows me to juggle several projects simultaneously and to put-down and pick-up various pieces as the mood strikes.

Regardless of how much time I spend on an audit, the best stuff is usually revealed in the first day. At the beginning of a project you're excited, the client is excited and there is so much undiscovered opportunity! In this post, I'll outline my recommendations for making the most of day one on a new SEO audit project. I've organized it by retro digital clock time stamp for your visual pleasure.

Template Preparation

You have a 9:00 client call, so you better get cracking! Take the time upfront to get your documents ready. The first thing I do once I've received a signature on the dotted line is prepare two files; my Excel scorecard and the Word audit document.

The audits I've worked on have always been extremely custom. Even so, the base document without client content is around 20 pages. This may sound like a lot, but once you prepare a cover sheet, table of contents, the appropriate headings and sub-headings for all the important SEO factors, and short (reusable) descriptions about each factor... it adds up to a hearty file.

I recommend that you create the base Word and Excel files and save them. Try not to work backwards off of an existing audit that you have on hand. Before I was an SEO myself, I was an SEO client of several smart folks. More than once the deliverables I received included other client names. It happens! 'CTRL+F' is not fool proof.

The Client Call

Whether you closed the deal yourself or you are lucky enough to have a fleet of salespeople doing that type of leg-work for you, a client kick-off call once the deal has been signed is important. Spend an hour getting to know your primary contacts. Hopefully this includes a senior stakeholder, a marketing lead, and a development lead. More often then not, these meetings are over the phone with the assitance of a web conferencing tool like GoToMeeting.

A sample agenda is as follows;

• Introductions (all)
• Site Tour (client)
• Past & Present SEO Initiatives (client)
• Key Areas of Concern (client)
• What is Required to Get Things Implemented (client)
• Review of Statement of Work & Deliverables Schedule (you)

When you come out of this meeting, you should have an excellent understanding of the website, business needs, and key pain points from the client. You'll also have had an opportunity to set expectations.

Bonus Tip: If you are working with an in-house SEO person, find out about the projects they have been trying to push through. You may be able to help them get that SEO enhancement moved up the development pipeline and make them look good in the process.

Coffee Break!

Use this time to recharge your caffeine and make notes about the call.

Leverage Your Coworkers

If you are part of a consulting team, like we had at SEOmoz, ping the other SEOs. This is expecially true if you will be tackling this particular project solo. Send them an email and request that they conduct a quick 15 minute assessment of the site. We did this with great success at SEOmoz. With a dream team that included Rand, Jen and Danny the output of 45 combined quick assessment minutes was incredible.

If you are an indepenent SEO, you can still use a system like this. Form a group of trusted SEOs and provide this support for each other. Be mindful of NDAs and potential conflicts of interest (see Sarah's post on consulting contracts for more great details).

Free Form Exploration

I'm pretty structured in my approach to SEO auditing, but there is nothing structured about my process during the free form exploration phase. I'm all about creating efficiencies through discipline and a deliberate work plan. That is what gets the project done and brings home the bacon. However, I always set aside at least three hours for unstructured play and exploration.SEO is part art and part science. The actions I'm attempting to describe here are definitely more Pablo Picasso than Marie Curie.

I fire up all of my FireFox Plugins and browse the site, start GSiteCrawler, hit-up Google with a flurry of search operators, run LinkScape/Open Site Explorer, have a grand ol' time in SEOmoz Labs, and check out the keyphrase landscape with Quintura and SEMrush. One find leads to another and I never know where I'll end up. No two sites are alike and I'm still coming across things I've never seen with each new audit.

Analyze Page via the mozBar showing a less-than-fantastic title tag

I'd say I find 80% of a site's issues and opportunities during this brief free form exploration. Most of the remaining 45+ hours of a project are spent elaborating on the findings and detailing the action plan to support my original finds.

Be sure to take notes and screen shots as you go. Bonus points if you manage to input them directly into your master Word file. Huge time saver.

Lunch

Try to step away from the laptop, but bring a notepad with you. No doubt your brain will still be working as your hands work to fill your belly.

Client Email

Based on the morning's kick-off call and your findings in the free form exploration process you no doubt have a few questions for the client. If you don't already have access to Webmaster Tools and analytics, now is a good time to ask. I usually have questions for the client about things that aren't always apparent from an external view of the site such as how their expiring content policies work. This follow-up email keeps the communication lines open, impresses the client because you've uncovered so much opportunity already, and gives them a chance to ask additional questions or provide more info.

Populate Some Data

At the end of a busy day I like to shift my focus to something that requires less brain power and benefits from simple funcitons like copy & paste. I usually wrap up my day by populating things like the current robots.txt file (for analysis later), top 25 links from Open Site Explorer, etc.

Top Pages via OSE - Yikes! They need to fix those 404s...

Action Items

1. Take the time to set-up your templates first.
2. Schedule a call with the to kick off the project.
3. Ping your coworkers or a small private SEO network to give a quick assessment.
4. Give yourself time to play and explore freely.
5. Get key follow-up questions into the client early.
6. Choose something easy for the end of the day.

Thanks for giving me a read! I'm working on a bi-weekly series that covers all things audit. If you liked this, you might also like 4 Ways to Improve your SEO Site Audit. You can find me in SEOmoz's PRO Q&A and on Twitter as @Lindzie.

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Posted by atlasws

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

There's no shortage of posts and tutorials built around setting up a monitoring dashboard. Everyone has a favorite. Mine is from Marty Wientraub from Aim Clear (see How to Build a Reputation Monitoring Dashboard). There are new services that spring up every few months about monitoring like Scout Labs and Trackur, a lot of which are very good products. However in some cases those products are like driving a Ferrari to the supermarket to pick up a quart of milk: it's just overkill and too much power for the job. Sometimes you just need a quick, easy solution for the task at hand. Here's how I do it.

If you're an account manager for a large firm, or "the guy" in a one man operation, you should always be on the lookout for tools that you can use to automate the low level and receptive work. Google Alerts is one of those tools. There are some smart ways you can get Google Alerts to work for you.

 

When you set up Google Alerts, if you choose the "email" delivery option and choose "once a day," you should know that the first alert will come about 24 hours later. It will repeat every day at about the same time. So if you want your alerts to come at 9 am every morning, set them up just before 9 am and you're all set. The one problem with this is that, if you adjust an alert, the time resets to the last time you adjusted it. It would be nice if Google gave us the ability to specify a delivery time, but that's not the case. If you choose "as it happens," you'll get email alerts at random times during the day. There are some cases where you want this, and we'll get into that below, but in most cases I recommend once per day.

 

 

The second thing you need to know is that Google recently changed the filtering methodology in an attempt to show/send fewer alerts. When you set up an alert, you can specify the maximum number of results, either 20 or 50. This setting also seems to correspond to how sensitive the filter is. Set it to 50 and you'll get deeper, less trusted sites showing up; set it to 20 and the results will show only the more trusted results. The truth is you need both (again, we'll get into that below). It would be nice if Google gave us the option to choose trusted/all results independent of the number, but that's not the case.

 

Lastly I recommend setting up an alias email address specifically for Google Alerts. When you go on vacation or will be out of the office for a few days, you don't want the emails piling up in your inbox. You might want them to forward to someone else or temporarily get deleted. In a perfect world you would have two aliases: one for the priority alerts, another for the standard ones. Again, more on that below.

 

Ok let's get down to business. The following tactic is built upon one that was first talked about by Patrick Aloft a few years ago (see How to Use Google Alerts to Find Out if Your Site Gets Hacked). What we are trying to do is trap for certain conditions that we need to know about. I divide my alerts into two blocks: things I need to know about as soon as possible and things that I need to know about that aren't time sensitive. These are the three Google Alerts I set up for every site I run and every client site I work on.

 

viagra OR cialis OR levitra OR Phentermine OR Xanax site:wolf-howl.com

poker OR casino OR hold-em OR holdem site:wolf-howl.com

nude OR naked OR sex OR porn site:wolf-howl.com

 

When I set up these alerts I want to know ASAP when it happens, because it means someone has hacked the server, or some content was published or approved that probably shouldn't have been. I also want all the results, whether trusted or not. I can deal with a few false positives, but not getting an alert I wanted would be bad. Recently, Rand linked to a post by Richard Baxter showing that spam keywords that were nofollowed in the comment section had an effect on rankings, so you want to watch out for this stuff. I split/grouped the terms to make it easy to maintain. You could use one big long query joined with "OR" statements, but you run the risk of things "breaking" much more easily. As a result, I like to keep it manageable and under 4 or 5 terms.

 

The next set of terms I set up only come once a day and don't have to be as extensive, so I limit it to 20 results. Here are the terms I use:

 

wolf-howl.com {site:facebook.com OR site:digg.com OR site:delicious.com OR site:stumbleupon.com OR site:mixx.com OR site:reddit.com}

site: wolf-howl.com

wolf-howl.com site:twitter.com

 

Depending on the total number of alerts you're getting, you can bulk them all together.  Adjusting the setup times or getting the alerts in batches throughout the day is up to you.

 

One last tip. In addition to using the "OR" phrase as in the examples above, you can also use negative phrases. Here's an example of one that that I use for a vanity search for my name:

 

"michael gray" -dj -uk -football -police

 

There is a famous DJ who share my name and -dj eliminates most of his results. There is a UK soccer/football player who shares my name as well. Since I have a fairly common name it's becoming more frequent that Google comes across arrest records from newspapers with people who share my name; the "-police" takes care of most of that. The way I figure, if I did get arrested, hopefully I'd know about it before Google does. :-)

 

Michael Gray has over 10 years experience in website development and internet marketing. He has helped companies with internal search engine optimization strategies for both ecommerce and informational websites. He publishes controversial industry thoughts and observations on his blog at www.wolf-howl.com.

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Posted by randfish

Conversion rate optmization - the practice of improving the quantity of visitors who take a desired action on your site - has been a hot topic this year. There's both an art and a science to the process of turning browsers into buyers and drive-by readers into email subscribers, Facebook fans and Twitter followers. In my opinion, no marketer should be engaging in this work without having read Robert Cialdini's seminal work - Influence: Science & Practice.  I agree wholeheartedly with Guy Kawasaki's assessment on the subject:

The problem is, not every marketer will read the book, and that leaves a lot of head-shaped holes in a lot of walls. Thus, this post is here to help do the next best thing - explain, through illustrations and descriptions, the broad concepts of persuasion. The book covers six major "weapons of influence." For each, I'm going to illustrate the concept then give tips (and some examples) on how you can apply them to marketing and conversion on the web.

#1 - Reciprocation

Hold open a door and you receive a "thank you" and a smile. Send a birthday present to a friend and you're almost certain to get one in return. Pay for a co-worker's coffee and she'll pick up the next one. As Cialdini painstakinly details in the book, there is no culture on Earth without this unspoken, yet powerful rule of reciprocation.

The power of reciprocation relies on several conventions. The request must be "in-kind," which is to say, commensurate with the initial offering. The power is increased if the give-and-take happens in a short time frame. Reciprocity's influence increases with closer relationships, too - it's much harder to resist/refuse to reciprocate a favor to a friend who's down the street than to an anonymous site on the web.

Leveraging reciprocity through web marketing:

• Give away free data and analysis through tools, but ask for permission to send an email marketing message in exchange
• Tweet or blog about a prominent person or business in a positive fashion, then email them asking if they'd help spread the message
• Email a site owner about a problem on their site and offer a solution/fix; they'll often follow up by asking how they can return the favor
• Provide exemplary answers to questions posted in online forums with a signature or final note asking that if they found your answer valuable, to consider visiting your site and sharing it with friends
• Share great information on your blog and ask your readers to subscribe to your feed (see what I did there? :-) Pretty meta, eh?)

#2 - Commitment & Consistency

As humans, we have an insatiable desire for consistency in our behavior. It's why we abhor hypocrisy and embrace leaders, politicians and beliefs that "stick to their guns," sometimes to the point of foolishness. This consistency can be observed through the effectiveness of political tactics like push polling, wherein a paid "surveyer" will call numbers and ask voters whether they'd cast a ballot for "a man who refused to say the pledge of allegiance," thus getting a response and commitment verbally that will transfer into votes come election day after the follow-on ad campaign alludes to precisely that inaction from an opposition candidate.

A case study from the book illustrates this principle quite elegantly. Researchers on a New York City beach staged thefts to see if onlookers would risk personal harm to stop the "criminal." A research accomplice would listen to music on a blanket near their "test subjects" and after several minutes, stand up and stroll away, leaving a personal radio on the blanket. A "thief" would then approach, grab the radio, and attempt to hurry away with it. On average, only 4 in 20 bystanders would intervene.

However, when the experiment was changed slightly, the results altered dramatically. In this second scenario, before strolling away, the research accomplice would ask the test subject to "watch my things." Now, under the influence of consistency and commitment, 19 of 20 subjects became "virtual vigilantes, running after and stopping the thief, demanding an explanation, often restraining the thief physically or snatching the radio away."

Commitment and consistency can't happen without that initial action of a reponse or promise. Cialdini notes that this power increases tremendously if the agreement is written, rather than merely verbal. E.g. last week, you told us you wanted XYZ... Guess what? Here it is!

Leveraging commitment and consistency through web marketing:

• Asking users to answer online questions about their habits/preferences, then marketing to them based on the answers they've given
• Getting visitors to a site to sign an online pledge to take a certain action and then email/message them at a specified day/time (example - the "Quit Facebook Day" movement)
• Asking your users/members/fans to commit to taking an action if a certain event occurs (like a charity pledge for a marathon runner). For example, you could say that your startup is up for an award and if you win it, you'd like them to commit to emailing a friend about their service. If/when you do win, send members who commited an email requesting the action.
• Using a landing page / funnel process that asks a question where users must choose to define themself in a set number of ways, then crafting sales messaging that speaks to how your product/service is the right choice for people like them.

#3 - Social Proof

If you're walking along a street and see a crowd gathered around watching something, it's nearly impossible to resist the urge to go over and investigate yourself. If you're at a party and everyone is drinking, the pressure to have a drink yourself rises dramatically. We all hate the horrifyingly over-the-top laugh tracks on TV sitcoms, but TV producers know that the social signal of laughter makes us laugh along, too.

This same phenomenon applies when we judge exceptionally important life decisions - who should we date or marry, where should we go to school, where should we work. The influence of our peers is a powerful influencer and one that can't be overlooked in the sphere of marketing.

Social proof becomes more powerful when the numbers increase and when the action-takers become more relevant and, especially more like the target. In other words, if you're selling games to rebelling teenagers, don't show testimonials from middle-aged parents who loved it, show other teens.

Leveraging social proof in web marketing:

• Services like MyBlogLog that display the picture and username of recent visitors to the site
• Facebook-leveraging visit tracking software that shows recent friends of yours who've engaged with the site you're visiting (even more relevant and social proofy)
• Testimonials on landing pages and in sales copy. Those that feature photos, have titles and full names and relate to the visitor work best
• Network-effect services like Facebook, Twitter and LinkedIn touting their fast-growing and far-reaching memberships and usage

#4 - Liking

We've heard the phrase a thousand times - "People do business with people they know, like and trust." It turns out, there's quite a bit of science to support this. Research confirms that things like physical attractiveness (we like good-looking people), familiarity (we trust people we know), similarity (we like people like us) and compliments (we like people who say nice things about us) all factor into to the principle of "liking."

It's hard to argue with the power "liking" has on us as consumers. When Will Critchlow (whom I like a lot, despite constantly losing presentation-off battles to him) recommends that I read a book or try a service, it's practically a guarantee I'll do it (note to Will: please don't abuse this power). Similarly, movie executives realize that asking Tom Hanks to go on the late-night circuit is a great way to drive viewership of a film, while sending Tom Cruise on a similar mission may have the opposite result.

Leveraging liking in web marketing:

• Start a blog, twitter account or email list and share your thoughts in a personable, personal and friendly way.
• Employ the power of celebrity, in microcosms. If Seth Godin wrote a blog post saying that SEOmoz was a valuable resource, that would likely drive many people who like Seth to take commensurate actions.
• Join in conversations on the web (on forums, in blog comments, on Twitter, via other social services) in ways that engender you positively to those community members. Follow up personally with community leaders and organizers to help spread the liking effect in a more scalable way.

#5 - Authority

A story from the book illustrates this principle so well, I couldn't resist sharing:

Professors of pharmacy Michael Cohen and Neil Davis attribute much of the problem to the mindless deference given to the "boss" of a patient's case: the attending physician. According to Cohen, "in case after case, patients, nurses, pharmacists, and other physicians do not question the prescription." Take, for example, the strange case of the "rectal earache" reported by Cohen and Davis. A physician ordered ear drops to be administered to the right ear of a patient suffering pain and infection there. Instead of writing out completely the location "Right ear" on the prescription, the doctor abbreviated it so that the instructions read "place in R ear." Upon receiving the prescription, the duty nurse promptly put the required number of ear drops into the patient's anus.

Obviously, rectal treatment of an earache made no sense, but neither the patient nor the nurse questioned it. The important lesson of this story is that in many situations in which a legitimate authority has spoken, what would otherwise make sense is irrelevant. In these instances, we don't consider the situation as a whole but attend and respond to only one aspect of it.

The power of authority can come from a variety of sources - clothes (think of the movie "Catch Me if You Can" in which Leonardo DiCaprio becomes a doctor or pilot simply through attire), titles and prefix/suffixes (Dr., Senator, President, C-level executive), and context (the famous Milgram study in which ordinary people commit horrifying acts simply because they are told to do so).

Authority only influences when the target believes in the power and authenticity of that authority. The stronger the authority association, the more powerful the impact, but not all authorities work on all people.  

Leveraging authority in web marketing:

• Has a well respected individual or organization endorsed your product/company? Make that a prominent feature when you request an action from your visitors.
• In a product or software service that provides information users rely upon, the product itself can influence actions by recommending them and showing the data to back it up.
• Experts in your field can make for great testimonials and endorsements. They need not be recognizable or even speak to social proof elements if they carry credentials and weight that will make your target audience respond.

#6 - Scarcity

Ever notice that some shops seem to be perpetually running "going out of business" sales? It's no mistake - the power of potential loss is a remarkable influencer. The Rolling Stones' "last ever" tour, the final can of Crystal Pepsi, the limited edition collectors keepsake (only 70 ever released!). All are examples of scarcity principles at work.

As Cialdini notes:

The feeling of being in competition for scarce resources has powerful motivating properties. The ardor of an indifferent lover surges with the appearance of often for reasons of strategy, therefore, that romantic partners reveal (or invent) the attentions of a new admirer. Salespeople are taught to play the same game with indecisive customers. For example, a realtor who is trying to sell a house to a "fencesitting" prospect sometimes will call the prospect with news of another potential buyer who has seen the house, liked it, and is scheduled to return the following day to talk about terms. When wholly fabricated, the new bidder is commonly described as an outsider with plenty of money: "an out-of-state investor buying for tax purposes" and "a physician and his wife moving into town" are favorites. The tactic, called in some circles "goosing 'em off the fence," can work devastatingly well. The thought of losing out to a rival frequently turns a buyer from hesitant to zealous.

 

Scarcity becomes more powerful when it's clear that the resource is finite (houses are great for this reason) and when immediacy is added to the scarcity (as in the case of another buyer on the horizon). Auction sites like eBay combine the powers of these persuasion tactics with remarkable results.

Leveraging scarcity in web marketing:

• Offer a special version of your product for a limited time in limited quantities
• Feature messages like Expedia's - "only 2 tickets left at this price" - or Zappos' - "only 3 pairs left in this size" - next to results/products to help encourage timely conversion
• Create an incentive for the first X visitors who take an action; you'll likely get many more
• Show the number of people viewing an item right on the product page (e.g. "6 others currently on this page") to help create excitement and a feeling of immediacy (particularly for one-of-a-kind or limited quantity products)

Individually, these are powerful instruments of persuasion. Together, they're a marketing force to be reckoned with. Let's try an experiment and see if I can effectively employ the six principles as they related to SEOmoz (please note, I'm not normally this self-promotional, and this is meant somewhat tongue-in-cheek):

1. This blog post is the result of many hours of studying, writing and illustrating. If it's helped your business in some way, we hope you'll say thanks by sharing it through tweets, links or an email to someone you think would appreciate the reference.
2. Are you the kind of SEO who bases their decisions on data or gut feeling? Close your eyes for a minute and think. If you said "data," I'd urge you to check out the new Keyword Difficulty tool. It will help make decisions about where and how to compete from a much more data driven perspective.
3. 2,426 search marketers on Facebook have become fans of SEOmoz. Won't you join them?
4. Danny Dover is impossible not to like. Make Danny happy by following him on Twitter.
5. The Search & Social Awards named SEOmoz the best SEO Blog, top SEO community and favorite SEO tool suite this year.
6. This summer we're launching a new software suite and SEOmoz PRO prices are going up to $100, $500 and $2,000 per month (respectively). There's less than 60 days to get PRO at the current rates.

The next time you make a landing page or try to drive actions on the web, think about how you might leverage these principles of influence to improve your conversion rate.

As always, looking forward to your thoughts in the comments - I'd particularly love to see examples of the principles in action at on the web. It's something I wanted to do when authoring this post, but simply ran out of time.

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Posted by randfish

Sometimes, the page you're trying to rank - the one that visitors will find relevant and useful to their query - isn't the page the engines have chosen to place first. When this happens, it can be a frustrating experience trying to determine what course of action to take. In this blog post, I'll walk through some of the root causes of this problem, as well as five potential solutions.

When the wrong page from your site appears prominently in the search results, it can spark a maddening conflict of emotion - yes, it's great to be ranking well and capturing that traffic, but it sucks to be delivering a sub-optimal experience to searchers who visit, then leave unfulfilled. The first step should be identifying what's causing this issue and to do that, you'll need a process.

Below, I've listed some of the most common reasons we've seen for search engines to rank a less relevant page above a more relevant one.

1. Internal Anchor Text
   The most common issue we see when digging into these problems is the case of internal anchor text optimization gone awry. Many sites will have the keyword they're targeting on the intended page linking to another URL (or several) on the site in a way that can mislead search engines. If you want to be sure that the URL yoursite.com/frogs ranks for the keyword "frogs," make sure that anchor text that says "frogs" points to that page. See this post on keyword cannibalization for more on this specific problem.
   _
2. External Link Bias
   The next most common issue we observe is the case of external links preferring a different page than you, the site owner or marketer, might. This often happens when an older page on your site has discussed a topic, but you've more recently produced an updated, more useful version. Unfortunately, links on the web tend to still reference the old URL. The anchor text of these links, the context they're in and the reference to the old page may make it tough for a new page to overcome the prior's rankings.
   _
3. Link Authority & Importance Metrics
   There are times when a page's raw link metrics - high PageRank, large numbers of links and linking root domains - will simply overpower other relevance signals and cause it to rank well despite barely targeting (and sometimes barely mentioning) a keyword phrase. In these situations, it's less about the sources of links, the anchor text or the relevance and more a case of powerful pages winning out through brute force. On Google, this happens less than it once did (at least in our experience), but can still occur in odd cases.
   _
4. On-Page Optimization
   In some cases, a webmaster/marketer may not realize that the on-page optimization of a URL for a particular keyword term/phrase is extremely similar to another. To differentiate and help ensure the right page ranks, it's often wise to de-emphasize the target keyword on the undesirable page and target it more effectively (without venturing into keyword stuffing or spam) on the desired page. This post on keyword targeting can likely be of assistance.
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5. Improper Redirects
   We've seen the odd case where an old redirect has pointed a page that heavily targeted a keyword term/phrase (or had earned powerful links around that target) to the wrong URL. These can be very difficult to identify because the content of the 301'ing page no longer exists and it's hard to know (unless you have the history) why the current page might be ranking despite no effort. If you've been through the other scenarios, it's worth looking to see if 301 redirects from other URLs point to the page in question and running a re-pointing test to see if they could be causing the issue.
   _
6. Topic Modeling / Content Relevance Issues
   This is the toughest to identify and to explain, but that won't stop us from trying :-) Essentially, you can think of the search engines doing a number of things to determine the degree of relevancy of a page to a keyword. Determining topic areas and identifying related terms/phrases and concepts is almost certainly among these (we actually hope to have some proof of Google's use of LDA, in particular, in the next few months to share on the blog). Seeing as this is likely the case, the engine may perceive that the page you're trying to rank isn't particularly "on-topic" for the target keyword while another page that appears less "targeted" from a purely SEO/keyphrase usage standpoint is more relevant.

Once you've gone through this list and determined which issues might be affecting your results, you'll need to take action to address the problem. If it's an on-page or content issue, it's typically pretty easy to fix. However, if you run into external linking imbalances, you may need more dramatic action to solve the mistmatch and get the right page ranking.

Next, we'll tackle some specific, somewhat advanced, tactics to help get the right page on top:

1. The 301 Redirect (or Rel Canonical) & Rebuild
   In stubborn cases or those where a newer page is replacing an old page, it may be wise to simply 301 redirect the new page to the old page (or the other way around) and choose the best-converting/performing content for the page that stays. I generally like the strategy of maintaining the older, ranking URL and redirecting the newer one simply because the metrics for that old page may be very powerful and a 301 does cause some loss of link juice (according to the folks at Google). However, if the URL string itself isn't appropriate, it can make sense to instead 301 to the new page instead.
   
   Be aware that if you're planning to use rel=canonical rather than a 301 (which is perfectly acceptable), you should first ensure that the content is exactly the same on both pages. Trying to maintain two different version of a page with one canonicalizing to another isn't specifically against the engines' guidelines, but it's also not entirely white hat (and it may not work, since the engines do some checking to determine content matches before counting rel=canonical sometimes).
   _
2. The Content Rewrite
   If you need to maintain the old page and have a suspicion that content focus, topic modeling or on-page optimization may be to blame, a strategy of re-authoring the page from scratch and focusing on both relevance and user experience may be a wise path. It's relatively easy to test and while it will suck away time from other projects, it may be helpful to give the page more focused, relevant, useful and conversion-inducing material.
   _
3. The Link Juice Funnel
   If you're fairly certain that raw link metrics like PageRank or link quantities are to blame for the issue, you might want to try funnelling some additional internal links to the target page (and possibly away from the currently ranking page). You can use a tool like Open Site Explorer to identify the most important/well-linked-to pages on your site and modify/add links to them to help channel juice into the target page and boost its rankings/prominence.
   _
4. The Content Swap
   If you strongly suspect that the content of the pages rather than the link profiles may be responsible and want to test, this is the strategy to use. Just swap the on-page and meta data (titles, meta description, etc) between the two pages and see how/if it impacts rankings for the keyword. Just be prepared to potentially lose traffic during the test period (this nearly always happens, but sometimes is worth it to confirm your hypothesis). If the less-well-ranked page rises with the new content while the better-ranked page falls, you're likely onto something.
   _
5. The Kill 'Em with External Links
   If you can muster a brute force, external link growth strategy, either through widgets/badges, content licensing, a viral campaign to get attention to your page or just a group of friends with websites who want to help you out, go for it. We've often seen this precise strategy lift one page over another and while it can be a lot of work, it's also pretty effective.

While this set of recommendations may not always fix the issue, it can almost always help identify the root cause(s) and give you a framework in which to proceed. If you've got other suggestions, I look forward to hearing about them in the comments!

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Posted by Sam Crocker

Hi there Mozzers! My name is Sam Crocker and I work for Distilled. This is my first post here at SEOmoz and I am looking forward to your feedback!

Background

My mother used to scold me for misusing my toys, playing with my food and for having a bit too much energy. She was well within her rights, as I was a bit of a handful, but at the moment one particular phrase really sticks out in my mind

“Is that what that was made for Sam? Use it the right way, please.”

Whether I was riding down the stairs in a sleeping bag, having sword fights with paper towel tubes with my sister, or using my skateboard as a street luge- I’ve always been big on using things for purposes other than their intended design. It should be no surprise that I do the same with some of the fancy and powerful tools upon which we have become quite dependent in the SEO world. Much like when I was little, it seems like by using things the “wrong way” there’s scope to have a bit more fun and to discover some new and different ways of accomplishing the same goals.

Me As a Little Guy. Snow Scraper = Renegade Fighting Stick?

I spoke about my most recent adventures in using things the wrong way at SMX Advanced London. I don’t think too many people who came to the keyphrase research session expecting to hear about how a scraper like Mozenda could be used to save all sorts of time and effort and generate new keyphrase ideas. You may want to have a quick read through that before watching the screencast.*

It's also important to point out that Mozenda is best used as a discover tool in the instance I provide here. If this method were a perfect solution to keyword research you could very easily build a tool that does it better. The beauty of Mozenda, however, is that it can be just about any tool you want. If you need to generate brand new content around a subject area you know nothing about, you can use it to explore tags on delicious or another social media platform.

Given a great deal of interest in this technique that I received from attendees at the presentation and in the twittersphere I decided it was worth providing a full walkthrough to cover some of the nuances I wasn’t able to cover in a 12 minute presentation and to share with the folks who weren't able to attend the conference.

 

 *It’s worth noting that for the sake of consistency I used the same Google Suggest tool in the video as I used for my initial research and discussed at SMX London. Since then Rob Milard built his own keyphrase expander tool based on this work and it is considerably more versatile than the original tool (you can search Google.com or Google.co.uk and export the file as a CSV). The output of this version isn’t in XML and provides the “search volume” data missing from the first tool. So congratulations and a BIG thank you to Rob from me and the search community in general!

Next Steps

The above screencast is an introduction of a technique we have been experimenting with to broaden the keyphrases targeted on a site (particularly, it can be used to increase the number of longtail keyphrases and provide insights into terminology you may not be targeting in your current list of keyphrases). This can be particularly useful if you work for an agency dealing with clients from a number of different sectors. For the sake of demonstration I have only input 7 terms into the Google Suggest tool in an effort to pull out a workable dataset for the screencast and for my presentation but Mozenda is a pretty powerful tool, so there’s really nothing stopping you from using more keyphrases. As a matter of courtesy, however, I would suggest setting up some delays when running any large scraping task to prevent overwhelming servers or hogging bandwidth. For more information on this, please have a read through Rich Baxter's latest piece on indexation.

One of the questions I was asked (by a number of people) was “what next?” As in: “what on earth am I going to do with these extra 10,000 keyphrases?” And although this presentation was intended as a proof of concept, I don’t want anyone to think we are trying to keep anything secret here so here are a few ideas about what you might consider doing next.

Option 1: Ask For Help!

For the people who find themselves thinking “I’m not really sure what to do with this data” I would suggest enlisting the help of a numbers guy or gal (Excel Wizards or other nerdy warriors). Odds are if you find looking at this sort of data daunting, you’re going to need their help making sense of the numbers later anyways.

Option 2: Outsource

The second option, for those of who know exactly what you want to do with this data, but don’t have the time to go through it all, I strongly suggest enlisting the help of cheap labour. Either find yourself an intern or make use of Amazon’s Mechanical Turks to find someone who can accomplish just what you need. The nice thing about services like this is that it’s a 24/7 workforce and you can get a feel for how helpful someone will be fairly quickly and painlessly.

Option 3: Jump Right In

Finally, the third option for those of you with some Excel skillz and a bit of time. There will definitely still be some manual work to be done and some weeding through for terms that are not at all relevant, the suggestions where you usually say aloud “no, Google I did NOT mean...” will clearly need to go.

The best use of this data will be the general themes or "common words" that you can quite easily sort through or filter for using Excel and that you may have been to oblivious to prior to starting.

 Feel Free to Sing Along if You Know The Words! (image via: Kottke)

Step 1: Remove all duplicates. In this example there were no duplicates created though I can only assume that with 10,000 keyphrases run through the tool there will be some duplicate output.

Step 2: Remove URL suggestions. I know we like to think otherwise, but if the user was searching for “gleeepisodes.net” they probably aren’t interested in TV listings from your site. It would also be a fairly cheeky move to try to optimise a page about someone else’s website.

Step 3: Remember your target audience. If you only operate in the UK “Glee schedule Canada” and “Glee schedule Fox” can probably be eliminated as well. Now would be a good time to eliminate any truly irrelevant entries as well (e.g. “Gleevec” – although some of your viewers may have leukemia this probably is not what most visitors to your site are looking for).

Step 4: With the remaining terms and phrases run them through the usual sense checking routines. This is a good time to check global/local search volume for these terms and look at some of the competitiveness metrics as well. Search volume will probably be quite high for most of these terms (at least enough for Google to think someone might be looking for them regularly), though competitiveness probably will be too, so choose wisely.

Identifying the patterns at this stage will be essential to the value of the research you are conducting. You can try to filter for common phrases or suggestions at this stage and if, as in this example you realise "rumors" is a relevant term you've not targeted anywhere on the site, it is high time you consider adding content targeting this area for all of the television shows on the site.

Last Step: Come up with a sensible strategy to attack all this new content. Look at these terms as jumping off points for new content, new blog posts, and new ways of talking about this and other related products/services/subjects on the site.

Conclusions

A lot can be learned through this sort of exercise. In addition to finding some new high volume search terms, it may help you identify trends in search for which you have not been competing and have implications across the whole site rather than on one page. For example, maybe you didn’t think about “spoilers” or “rumors.” For a site dedicated to television programmes this sort of terminology will likely be valuable for a number of other shows as well!

The moral of the story? If you build it they will come.

Sometimes it is worth developing your own tool to make use of existing technology. Whilst I still feel Mozenda is the right tool for the job for handling larger datasets, the tool Rob built is a perfect example of both how a little creativity and building on other’s ideas can lead to benefit for everyone. Rob’s tool effectively rendered my Mozenda workaround unnecessary for most small to medium sites, and that’s awesome.

Image via: Motivated Photos

A final word of warning: I’m not suggesting that you replace all other keyphrase research with this idea. This technique is best utilised either during creation of a site about an area you know very little about (it’s rare, but it happens), or when you’ve run out of ideas and tried some of the more conventional approaches. It’s all about thinking outside of the box and trying new things to save you time. Onpage optimisation, linkbuilding and more traditional keyphrase research needs to be done but sometimes the best results come from trying something a bit experimental and using things for purposes other than that which they were designed.

If you have any questions, comments or concerns feel free to shame me publicly either in the below section or on Twitter.

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Posted by randfish

As some of you likely noticed, Linkscape's index updated today with fresh data crawled over the past 30 days. Rather than simply provide the usual index update statistics, we thought it would be fun to do some whiteboard diagrams of how we make a Linkscape update happen here at the mozplex. We also felt guilty because our camera ate tonight's WB Friday (but Scott's working hard to get it up for tomorrow morning).

Linkscape, like most of the major web indices, starts with a seed set of trusted sites from which we crawl outwards to build our index. Over time, we've developed more sophisticated methods around crawl selection, but we're quite similar to Google, in that we crawl the web primarily in decending order of (in our case) mozRank importance.

For those keeping track, this index's raw data includes:

• 41,404,250,804 unique URLs/pages
• 86,691,236 unique root domains

After crawling, we need build indices on which we can process data, metrics and sort orders for our API to access.

When we started building Linkscape in late 2007, early 2008, we quickly realized that the quantity of data would overwhelm nearly every commercial database on the market. Something massive like Oracle may be able to handle the volume, but at an exorbitant price that a startup like SEOmoz couldn't bear. Thus, we created some unique, internal systems around flat file storage that enable us to hold data, process it and serve it without the financial and engineering burdens of a full database application.

Our next step, once the index is in place, is to calculate our key metrics as well as tabulate the standard sort orders for the API

Algorithms like PageRank (and mozRank) are iterative and require a tremendous amount of processing power to compute. We're able to do this in the cloud, scaling up our need for number-crunching, mozRank-calculating goodness for about a week out of every month, but we're pretty convinced that in Google's early days, this was likely a big barrier (and may even have been a big part of the reason the "GoogleDance" only happened once every 30 days).

After processing, we're ready to push our data out into the SEOmoz API, where it can power our tools and those of our many partners, friends and community members.

The API currently serves more than 2 million requests for data each day (and an average request pulls ~10 metrics/pieces of data about a web page or site). That's a lot, but our goal is to more than triple that quantity by 2011, at which point we'll be closer to the request numbers going into a service like Yahoo! Site Explorer.

The SEOmoz API currently powers some very cool stuff:

• Open Site Explorer - my personal favorite way to get link information
• The mozBar - the SERPs overlay, analyze page feature and the link metrics displayed directly in the bar all come from the API
• Classic Linkscape - we're on our way to transitioning all of the features and functionality in Linkscape over to OSE, but in the meantime, PRO members can get access to many more granular metrics through these reports
• Dozens of External Applications - things like Carter Cole's Google Chrome toolbar, several tools from Virante's suite, Website Grader and lots more (we have an application gallery coming soon)

Each month, we repeat this process, learning big and small lessons along the way. We've gotten tremendously more consistent, redundant and error/problem free in 2010 so far, and our next big goal is to dramatically increase the depth of our crawl into those dark crevices of the web as well as ramping up the value and accuracy of our metrics.

We look forward to your feedback around this latest index update and any of the tools powered by Linkscape. Have a great Memorial Day Weekend!

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Posted by randfish

In 1997, Google's founders created an algorithmic method to determine importance and popularity based on several key principles:

• Links on the web can be interpreted as votes that are cast by the source for the target
• All votes are, initially, considered equal
• Over the course of executing the algorithm on a link graph, pages which receive more votes become more important
• More important pages cast more important votes
• The votes a page can cast are a function of that page's importance, divided by the number of votes/links it casts

That algorithm, of course, was PageRank, and it changed the course of web search, providing tremendous value to Google's early efforts around quality and relevancy in results. As knowledge of PageRank spread, those with a vested interest in influencing the search rankings (SEOs) found ways to leverage this information for their websites and pages.

But, Google didn't stand still or rest on their laurels in the field of link analysis. They innovated, leveraging signals like anchor text, trust, hubs & authorities, topic modeling and even human activity to influence the weight a link might carry. Yet, unfortunately, many in the SEO field are still unaware of these changes and how they impact external marketing and link acquisition best practices.

In this post, I'm going to walk through ten principles of link valuation that can be observed, tested and, in some cases, have been patented. I'd like to extend special thanks to Bill Slawski from SEO By the Sea, whose recent posts on Google's Reasonable Surfer Model and What Makes a Good Seed Site for Search Engine Web Crawls? were catalysts (and sources) for this post.

As you read through the following 10 issues, please note that these are not hard and fast rules. They are, from our perspective, accurate based on our experiences, testing and observation, but as with all things in SEO, this is opinion. We invite and strongly encourage readers to test these themselves. Nothing is better for learning SEO than going out and experimenting in the wild.

#1 - Links Higher Up in HTML Code Cast More Powerful Votes

Whenever we (or many other SEOs we've talked to) conduct tests of page or link features in (hopefully) controlled environments on the web, we/they find that links higher up in the HTML code of a page seem to pass more ranking ability/value than those lower down. This certainly fits with the recently granted Google patent application - Ranking Documents Based on User Behavior and/or Feature Data, which suggested a number of items that may considered in the way that link metrics are passed.

Those who've leveraged testing environments also often struggle against the power of the "higher link wins" phenomenon, and it can take a surprising amount of on-page optimization to overcome the power the higher link carries.

#2 - External Links are More Influential than Internal Links

There's little surprise here, but if you recall, the original PageRank concept makes no mention of external vs. internal links counting differently. It's quite likely that other, more recently created metrics (post-1997) do reward external links over internal links. You can see this in the correlation data from our post a few weeks back noting that external mozRank (the "PageRank" sent from external pages) had a much higher correlation with rankings than standard mozRank (PageRank):

I don't think it's a stretch to imagine Google separately calculating/parsing out external PageRank vs. Internal PageRank and potentially using them in different ways for page valuation in the rankings.

#3 - Links from Unique Domains Matters More than Links from Previously Linking Sites

Speaking of correlation data, no single, simple metric is better correlated with rankings in Google's results than the number of unique domains containing an external link to a given page. This strongly suggests that a diversity component is at play in the ranking systems and that it's better to have 50 links from 50 different domains than to have 500 more links from a site that already links to you. Curiously again, the original PageRank algorithm makes no provision for this, which could be one reason sitewide links from domains with many high-PageRank pages worked so well in those early years after Google's launch.

#4 - Links from Sites Closer to a Trusted Seed Set Pass More Value

We've talked previously about TrustRank on SEOmoz and have generally reference the Yahoo! research paper - Combating Webspam with TrustRank. However, Google's certainly done plenty on this front as well (as Bill covers here) and this patent application on selecting trusted seed sites certainly speaks to the ongoing need and value of this methodology. Linkscape's own mozTrust score functions in precisely this way, using a PageRank-like algorithm that's biased to only flow link juice from trusted seed sites rather than equally from across the web.

#5 - Links from "Inside" Unique Content Pass More Value than Those from Footers/Sidebar/Navigation

Papers like Microsoft's VIPS (Vision Based Page Segmentation), Google's Document Ranking Based on Semantic Distance, and the recent Reasonable Surfer stuff all suggest that valuing links from content more highly than those in sidebars or footers can have net positive impacts on avoiding spam and manipulation. As webmasters and SEOs, we can certainly attest to the fact that a lot of paid links exist in these sections of sites and that getting non-natural links from inside content is much more difficult.

#6 - Keywords in HTML Text Pass More Value than those in Alt Attributes of Linked Images

This one isn't covered in any papers or patents (to my knowledge), but our testing has shown (and testing from others supports) that anchor text carried through HTML is somehow more potent or valued than that from alt attributes in image links. That's not to say we should run out and ditch image links, badges or the alt attributes they carry. It's just good to be aware that Google seems to have this bias (perhaps it will be temporary).

#7 - Links from More Important, Popular, Trusted Sites Pass More Value (even from less important pages)

We've likely all experienced the sinking feeling of seeing a competitor with fewer and what appear to be links from less powerful pages outranking us. This may be somewhat explained by the value of a domain to pass along value via a link that may not be fully reflected in page-level metrics. It can also help search engines to combat spam and provide more trusted results in general. If links from sites that rarely link to junk pass significantly more than those whose link practices and impact on the web overall may be questionable, they can much better control quality.

NOTE: Having trouble digging up the papers/patents on this one; I'll try to revisit and find them tomorrow.

#8 - Links Contained Within NoScript Tags Pass Lower (and Possibly No) Value

Over the years, this phenomenon has been reported and contradicted numerous times. Our testing certainly suggested that noscript links don't pass value, but that may not be true in every case. It is why we included the ability to filter noscript in Linkscape, but the quantity of links overall on the web inside this tag is quite small.

#9 - A Burst of New Links May Enable a Document to Overcome "Stronger" Competition Temporarily (or in Perpetuity)

Apart from even Google's QDF (Query Deserves Freshness) algorithm, which may value more recently created and linked-to content in certain "trending" searches, it appears that the engine also uses temporal signals around linking to both evaluate spam/manipulation and reward pages that earn a large number of references in a short period of time. Google's patent on Information Retrieval Based on Historical Data first suggested the use of temporal data, but the model has likely seen revision and refinement since that time.

#10 - Pages that Link to WebSpam May Devalue the Other Links they Host

I was fascinated to see Richard Baxter's own experiments on this in his post - Google Page Level Penalty for Comment Spam. Since then, I've been keeping an eye on some popular, valuable blog posts that have received similarly overwhelming spam and, low and behold, the pattern seems verifiable. Webmasters would be wise to keep up to date on their spam removal to avoid arousing potential ranking penalties from Google (and the possible loss of link value).

But what about classic "PageRank" - the score of which we get a tiny inkling from the Google toolbar's green pixels? I'd actually surmise that while many (possibly all) of the features about links discussed above make their way into the ranking process, PR has stayed relatively unchanged from its classic concept. My reasoning? SEOmoz's own mozRank, which correlates remarkably well  with toolbar PR (off on avg. by 0.42 w/ 0.25 being "perfect" due to the 2 extra significant digits we display) and is calculated with very similar intuition to that of the original PageRank paper. If I had to guess (and I really am guessing), I'd say that Google's maintained classic PR because they find the simple heuristic useful for some tasks (likely including crawling/indexation priority), and have adopted many more metrics to fit into the algorithmic pie.

As always, we're looking forward to your feedback and hope that some of you will take up the challenge to test these on your own sites or inside test environments and report back with your findings.

p.s. I finished this post at nearly 3am (and have a board meeting tomorrow), so please excuse the odd typo or missed link. Hopefully Jen will take a red pen to this in the morning!

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Posted by jennita

Disclaimer: You will not learn any SEO, CRO, SMO or Analytics in this post. You may however feel the urge to watch the Wizard of Oz and eat crepes.

As you may have heard, SEOmoz has moved offices (woo hoo!). So we thought it would be nice to take you on a tour of our new digs. We're quite proud that we outgrew the old space and needed a bigger place. Please follow along as I take you on a tour of the new office.

We are just a block from Pike Place Market, and within walking distance of Bell Harbor which is where SMX Advanced is held. We have the entire top floor! But let's look at the good stuff... the inside.

First, as you first step out of the elevator you may think, "Wow, this really is a cool space." But then...

You look down at your feet and exclaim, "Wow! I feel the need to breakdance!" [busts a move]

Next, as you make your way through the Operations department (who used to sit in a back, very dark corner) you too will be in complete shock at the sunny, openness of the space. Just like this guy:

Holy big, bright awesome room batman! Yes we even have a meeting room called the Batcave [see below]. (Ok, the bat cave is a bright, sunny, room that does not resemble a bat cave in any way. But that's ok, cuz we have a bat cave. damnit.)

Oh wait. What's this?! Crepes, yes my friends. On "opening day" at the new moz office we had a crepe guy! "I'll have one with nutella, strawberries and bananas please."

But seriously, we really have a lot of work to do. See, we're working! Well at least Ben Huff is (the dude on the left). :)

Nevermind. Oh look we also had fruit (and mimosas ehem), we're not complete pigs you know. Remember Phil [dude on the left]? Last time you saw him he was wearing his PJs. #justsayin

Have I mentioned that Rand has an office... with a door... that he can close! This probably isn't overly exciting for most people but for the developers who used to sit right outside his office (aka his desk) and listened to every phone call, webinar and Whiteboard Friday... let me tell ya, they're cheering today.

Plus we have 5 meeting rooms now. We used to have one. Again... now there are F I V E. I was late to a meeting earlier because I couldn't find Thunderdome. I thought it was in Spider Skull Island, but apparently those are different. heh. Boys named our meeting rooms if you hadn't guessed that already.

 

Rand in sheer shock:

Plus really, who could resist having this right outside the window:

The only downside to getting a new office is that now we all have this silly dress code.

Wonder Twins... Activate!

If you're going to be in town for SMX Advanced, we'll have a few office tours set up. The dates/times will be announced soon, and we'd love to show you around in person!

Thanks to my husband, Rudy Lopez who provided the amazing photos (all except the obvious snapshots).

 

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Posted by Sarah Bird, Esquire

May It Please the Mozzers,

I haven't written on the blog in months, but I simply couldn't let today pass by without acknowledging the courage and perserverance shown by Rhea Drysdale in her pursuit of justice. She's my hero and I want to be just like her--A woman of action and humble fortitude.

Rhea announced victory against Jason Gambert in a trademark dispute lasting more than two years. She fought to prevent "SEO" from becoming trademarked for one mysterious man's private use. She fought on behalf of all of us who work in the SEO industry. Like many of you, I feel sad and ashamed I couldn't do more to support Rhea--but we've had other legal trouble to sort out at SEOmoz that consumes our limited legal resources. :( 

Lawsuits are expensive, stressful, and very time consuming. There is nothing glamorous or certain about them. Even when you're in the right, you have to keep worrying about whether justice will prevail, and whether you'll be broke or demoralized before it finally does.

I'm feeling really jazzed and happy today because Rhea has bolstered my belief in people, the SEO industry, and the justice system. As Joanna Lord said earlier, "Its a good industry-day folks, good industry day :)"  It just feels warm-and-fuzzy to work in a community of people like Rhea who sacrifice a lot without hope of any financial gain. And of people like Aaron Wall, Michael VanDeMar, Barry Schwartz and many others who've publically supported and recognized Rhea for her efforts both today and in the past.

I just wanted everyone out there in blogland to know that we have a big crush on Rhea and a big crush on the SEO industry. It's so great to see everyone coming together to support Rhea and recognize what she's done for all of us.

You can show your support by helping Rhea recoup some of her legal fees. She's updating her blog with the best way to donate to her (without inadvertently giving her some tax grief!) on the OutSpokenMedia blog.

Group Hug!

Sarah Bird

Chief Operations officer and Erstwhile Legal Blogger

SEOmoz, Inc.

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Posted by Nick Gerner

I know, I promised a Linkscape update by last week.  And I missed it.  But there's an update today!  Do you forgive me?  No?  Not enough?  Well how about doubling the volume of data available in our free API?  You might have gotten a totally awesome email last week announcing that the free SEOmoz API is now serving up to 1,000 links.  This email was so awesome I just had to share it (nice work Scott!)

  This is the same free API that's powering tons of internal reporting tools and plenty of tools you might have already seen.  This includes Carter Cole's SEO Site Tools toolbar which went volcanic last month.  And he's not even showing lists of links.  So by some math there's 1000 times more power available!   But seriously, there have been comparisons made between what we're doing and what you can do with Yahoo! Site Explorer.  The Yahoo! Site Explorer API offers up to 1,000 links.  And there's no reason we can't do the same.   What do you get with the free API?  You get a lot:

• Up to 1,000 links to a page, subdomain or root domain (sorted by Page Authority of the linking page)
• Anchor text for those 1,000
• Aggregate anchor text counts across all links in our index
• HTTP status code
• nofollow indicators
• Plenty of metrics for data junkies

We've got a community submissions page on our wiki, and we love to share neat apps.  So if you build something on our API, send it our way and we'll make sure the community hears about it.

 

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Posted by willcritchlow

Rob and Duncan are currently in Seattle, with this week full of interviews of SEO consultants for our US office. Since the announcement in February, we have been working flat out with a bunch of new clients and dealing endlessly with the US immigration service. With people on the ground, I guess we're now officially participating in the American dream, so to celebrate I'm going to spell Visualization with a z throughout this post. I can't guarantee full American spelling for everything I'm afraid - muscle memory is a powerful thing.

Anyone who has heard me speak will know about my love of data. Heck, I've even given talks on Excel ninjas. However, this post isn't so much about the data (and that's the last mention of Excel, I promise). This post is about the visualization.

I expect that everyone in SEO has spent at least some time recently thinking about data visualization techniques. They are great ways for content and data sites to get links and branding benefit and are also loads of fun. Tom's resource for information visualization and infographics is a great place to start if you don't really know what I'm talking about.

Last week, I was approached by the FT to pull together some data for them about the use of the web (and social media in particular) across the UK's political parties as we approach the election. As I started thinking about how I wanted to shape this, I realised that I wanted to produce a visualization for the web as well and that the process I was using might be interesting to you guys. Hence, my top tips for data visualizations with bits and pieces of real world examples:

7 Data Visualization Secrets

1. Gather data (intelligently)

Over the weekend, I had a bit of a think about what kind of data I wanted to be able to visualize. Thinking about Twitter, for example, I wanted to know things like the most influential (and least influential) Twitterers in each party, who was doing things really well and who was making a pig's ear of it, who could I compare unfavourably to some comedy joke accounts and how did the best of them compare to the Prime Minister's wife's pretty impressive performance.

In order to answer any of these questions, I needed data, and lots of it. Obviously, had I been working on this on a weekday, I'd have looked around for the newest recruit in the Distilled office and asked for the data on my desk by the end of the day. Without that option at the weekend, I fired up Mozenda to grab Twittering MPS, their grader ranks, retweetranks, and tweetranks along with follower counts, number of tweets and profile information. It took me about half an hour to gather all this information!

Tip #1: use tools like Mozenda to mash up your own data with multiple sources of public data to get unique insights.

If you haven't played with Mozenda yet, I highly recommend it - with a simple user interface for creating robust crawlers, it's a superb tool for any SEO.

2. Delegate additional research

There are some things that even the best scraping engine in the world can't gather for you. For example, I wanted to cross-reference the data I'd gathered against the cabinet and shadow cabinet. Only a human can do this reliably. For this, I recommend using a virtual assistant service for cheap data gathering (I use timesvr - in the US, you could use mechanical turk for this kind of thing).

I discovered an awesome service the other day - Smartsheet integrates with Google Apps and has an integration with Mechanical Turk that enables you to easily populate tabular spreadsheet data using cheap human resource. Unbelievably useful and powerful.

3. Use great design

I'm not a designer. My design sense is about as well-tuned as my singing. I think this makes me appreciate the importance and value of design even more. Since I'm not the expert here, I'm just going to tell you what works for me when getting other people to make things look pretty:

• Wireframes are your friend: although I hate paper for almost everything, I used to always sketch ideas on paper. Recently I have been a late convert to the power of drawing wireframes on the computer. I am, however, definitely sold. Choose your weapon of choice - I'm currently liking MockingBird but have also seen cool stuff from (Balsamiq, gliffy, Pencil (a Firefox plugin - thanks Simon Lilly) and Mockflow)..
• Pay attention to the users of your data: carefully consider the width, colour scheme and any associated links in the embed code to make the most of embedding opportunities
• Get professionals involved early: don't lock your limited-design-skills-self in a darkened room only to emerge with something that even a pro couldn't make look pretty. When you're at the wireframe / outline stage, show what you have to a designer and get feedback before kicking off the final data collection and design phases
• Brief as well as possible:  provide a few examples of the style you are looking for and visual elements you particularly like. Include comments about anything you don't like in the examples you provide. Try not to be that guy who says I just don't like it - can't quite put my finger on why...

The example wireframe that follows is for entertainment only. Any relationship to real infographics real or imagined is coincidental:

If you are including graph-based data, choose your charts carefully (tip: pie charts are often bad). I found this neat flow-chart for choosing what style of graph to use the other day - from Advanced Presentations by Design by Andrew Abela:

4. Consider interactivity for widgets

Any time you are working with data online, you have opportunities to provide your users with interactivity. Sometimes, static infographics are plenty enough to get links and sometimes you will get significantly more if you are providing a widget that allows people to offer their visitors interesting functionality.

You don't always have to build this yourself. We recently started working with Tableau Software whose business intelligence software has a kick-ass free, public version that is really cool for just dropping in data and creating widgets for embedding. Here's a subset of the UK politicians on Twitter data:

Sheet 1

Powered by Tableau

5. Quirky is at least as important as correct

You all read the internet. You know the power of random facts, cute animals, in-jokes and comedy references. It's generally not enough to present just the raw facts - interesting comparisons and strong imagery improve the shareability of any piece. We are all wired to remember (and therefore to repeat) comparisons better than plain numbers.

I'm still working on which elements of my infographic might make for quirky comparisons. For example, did you know that an Oscar is the same height as an adult pygmy marmoset monkey? From a client's recent Oscars infographic:

Source: LocateTV

6. Know who your targets are

Finishing on a couple of strong SEO points, if your goals are improved rankings, you are doing this primarily for links (and if you are doing it for branding purposes, the sharing is critical). So you need to know who your targets are and find a way to reach them. If your target market happens to overlap with Reddit, StumbleUpon etc. then they are obviously going to be great, but don't forget to drop people in your niche a line as well.

Bonus tip: don't forget the infographic fans.

7. Provide the embed code (with a link)

You want to provide the embed code for two reasons:

1. to make it easy for non-tech-savvy bloggers to share your content
2. to make sure (as far as possible) that you get a link out of it

If you can style and include the link in a relevant way (especially if it links to more data or more information) you increase the chance that the people embedding your content will embed the link along with it. If you want to go even further, you could provide your graphic under a Creative Commons Attribution license.

Please keep the comments for discussions of techniques and ideas, not for politics. Any political comments included above are for amusement only and may or may not reflect the political views of the author, or anyone else.

Technorati Tagsdata, visualization, graphics, infographics

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Posted by great scott!

Test, test, test! That's the mantra these days. Conversion Rate Optimization is the buzzword on everybody's lips (and tweets). So why are we telling you NOT to test?  Well, we're not, we're just saying to be smart about it.

People often get a testing platform ready to roll and then start obsessing over just how intricate they can get with multi-variate tests...it's a walk before you crawl scenario. Start with the big picture: A/B tests of major page layouts, even MVTs on major design changes. Those things can yield MAJOR uplifts in conversions and they're the things you need to focus on before you worry about what color font you use in your H1 tag and the 0.0001% lift you get from it.

We're not saying small changes and new recipes from complex MVTs can't yield meaningful results, we're just saying to start with the big picture and work on the details later.

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Posted by Glen Allsopp

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

Despite my love for SEO and my presence in the industry for almost 5 years, I have to admit that I barely followed the latest trends over the last 12 months. 95% of SEO related feeds disappeared from my Google Reader account and I stopped manually checking some of the biggest resources in this niche.

The main reason for this is that I no longer work with clients so new tactics and many advanced SEO methods didn't matter to me that much. I was also at the point where I felt I was getting overloaded with the same information or bad advice, instead of sticking with the basics and going with what I know.

Instead of reading 30+ SEO feeds per day and watching every Matt Cutts video like it was a direct message from God, I shut out all the noise and just started building websites around things I love. In the 12 months since going solo I've had more success than the previous four years and I've gained rankings for a large number of very competitive keyphrases.

I'm not suggesting that you ignore the industry and try everything yourself, as there is a lot of good information out there (especially from the likes of SEOmoz, Aaron, Sebastian, Rishi and David).

What I do suggest is that you go with what works and stick to it consistently, rather than constantly looking for magic-bullets to increase your rankings. Today I want to share four things that have been working very well for me in increasing my own rankings.

1. Get People "Googling" Your Brand

Many people may disagree that this is useful in improving your rankings, but I've seen far too many examples of this tactic working well to dismiss it. I stumbled upon this idea when I released a free eBook which received thousands of downloads, and mentioned a website of mine while mistakenly forgetting to link to it.

Because the site in question was an integral part of the guide, people started "Googling" the phrase. Within the first 30 days of launching the site there had already been 500 people searching for it in Google and landing on the domain.

The reason I say this is because this website ranked 2nd in Google for its main keyphrase very, very quickly, without the link juice to usually grant such a high ranking. The site literally had 5 links compared to the hundreds that competing websites had which were also much older.

Thinking about this logically, it makes sense that Google and other search engines would want to rank a page highly when people are searching for the brand name directly. I believe that because so many people were looking for the site and having to go to page 3 or 4 to find it, the rankings improved because Google want to show the best results to their users.

Google have said that this does play a part in the algorithm, but I was surprised at how big an effect it had. I don't recommend you do this for all sites, but if you release something or mention a product, try just mentioning the name and not linking to the site (not always, of course). Get people searching for your brand / domain directly and see what that does to your rankings.

2. Monitor Repeat Sellers on Flippa.com

I was contemplating whether or not to reveal this as it has given me some ridiculously awesome link ideas, but I try to provide as much value as I can, so here goes. If you head on over to Flippa you can find people buying and selling a lot of successful and high ranking websites.

What I've noticed is that some people are selling a lot of content websites that are ranking for great phrases very quickly and very easily. If you look hard enough you can find sites making $5,000+ per month from rankings they've achieved in just 2-3 months.

Instead of buying these sites in all cases, I've simply looked at where the backlinks are coming from and figured out how the seller is able to duplicate them so easily. I've seen sites ranking with nothing but spammy chinese blog links and other sites ranking with freely available link sources and making a lot of money.

If you have the time to look around, there are some real link gems to be found.

3. Utilise Guest Blogging in Your Niche

In 2009 I wrote more personal development related guest posts than anybody else and in return built a blog with over 6,000 subscribers. I recently sold the site for a mid five-figure fee, but still use this tactic for a number of other sites. (I know Youmoz links are nofollow, so I'm not using this as an example).

Apart from ranking number one in Google for "Guest Blogging" (;)), the tactic allowed me to rank on the first page of Google for two phrases which each get over 30,000 exact searches per month. One of which, was the phrase personal development.

I've wrote a 2,000+ word post on guest blogging over here so I'm not going repeat everything I said there, but utilising this method is very simple:

• Find the top blogs in your niche and see if they have clear opportunities for guest posting. If not, contact them. If so, contact them.
• Perform Google searches like niche "guest post" or niche "write for us" to find more sources for your content
• Once you get an opportunity, write an excellent article and send it off to the editor / site owner. I prefer to send my posts as text files with HTML inside so it's easy for them to paste into Wordpress and keeps your links intact.
• Put a non-spammy, anchor text link in the bottom of the guest post which will not only be great for rankings but also send traffic to your site
• You get links and traffic, and the site owner gets excellent, free content for their community

I have noticed a few big name SEO's abusing this already (I won't say who) so I don't know how long this tactic will remain effective, but it's working well for now and is probably hard to algorithmically block in all cases.

4. Dirty Bookmarking Links

I don't know why, but social bookmarking links (even automated ones) are helping some of my sites massively. I don't love using this tactic as it feels kind of dirty but I can't deny that it is working well.

The two instances I find it working best are:

• 1. On authority sites that have tons of links but need links with more specific anchor text
• 2. On new sites in small, fairly uncompetitive niches

Trying this for competitive phrases on sites that are either new or don't have many links doesn't seem to be doing much, but for the two examples above I'm amazed at how useful this has been.

I know this won't be for everyone and I would not recommend doing it on a high-profile client site, but definitely test it for yourself. You can buy software that automates the process or you can find people on Digitalpoint who are willing to do it for a small fee.

Now I'm going to spend the next month catching up on the major changes in the SEO industry, so if you have any recommended links, please do share them in the comments.

Glen Allsopp writes for ViperChill which is a blog about viral marketing. He helps people build websites that others naturally want to talk about.

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Posted by richardbaxterseo

Technical problems, errors and surprise releases are all regular features in the day to day management of a website when you’re an SEO. There’s no doubt that maintaining a quick, error free and well optimised site can lead to long term traffic success. Here are some of my tips for regular checks you should be doing to stay on top of your website to maximise your search engine performance.

General Error Checking General errors can crop up continually with any website and left unchecked, their volume could spiral out of control. Working on improving and resolving large numbers of 404 and timeout errors on your site can help search engines minimise the bandwidth used to completely crawl your site. It’s arguable that minimising crawl errors and general accessibility issues can help get new and updated content into search engine indexes more quickly and often, a good thing for SEO!

If you want to get smart with error handling and other crawl issues, start by getting a Google Webmaster Tools account. Take a look at “Crawl errors” found via the “diagnostics” panel after you’ve verified your site:



Paying particular attention to the “Not found” and “Timed out” reports, it’s wise to test each error with a http header checker online or using a Firefox plug-in such as Live Http Headers or Http Fox. I find that drilling down into the first 100 or so errors, you tend to find a common pattern with many that lead to only a few fixes being required. I like to focus on 404 error pages that have external links first to get maximum SEO value from legacy links.

It’s important to note that sometimes, there’s more to an error report than just the URL listed in the console. I’ve found issues such as multiple redirects ending in a 404 error which is important information to brief your developers, potentially saving them a lot of diagnostics time.

As a side note, be careful how you interpret the “Restricted by robots.txt” reports. Sometimes, those URL’s aren’t directly blocked by robots.txt at all! If you’ve been scratching your head about the URLs in the report, run the http header check. Often, a URL listed in this report is part of a chain of redirects that ends or contains a URL that is blocked by robots.txt.

For extra insight, you should try the IIS SEO Toolkit or running the classic Xenu’s Link Sleuth Crawl both of which can reveal a number of additional problems. Tom wrote a nice article on Xenu and amongst his tips, setting the options to “Treat redirections as errors” is one of my favourites. As well as internal crawl error checking, a site of any size should try to avoid redirects via internal links. From time to time, using Fetch as Googlebot inside Webmaster tools or browsing your site with JavaScript and CSS disabled using Web Developer Toolbar with your user agent set to Googlebot can also reveal hidden problems.

Linking Out to 404 Errors? Linking out to expired external URLs isn’t great for user experience, and implies perhaps that as a resource, your site is getting out of date. Consider checking your outbound external links for errors by using the “Check external links” setting in Xenu.



Canonicalisation You spent time and effort specifying rules for canonicalized URLs across your site, but when was the last time you checked the rules you painstakingly devised are still in place? Thanks to the ever evolving nature of our websites, things change. Redirect rules can be left out of updated site releases and your canonicalization is back to square one. You should always be working towards reducing internal duplicate content as a best practice gesture, and without solely relying on the rel=”canonical” attribute.

Checking the following can quickly reveal if you could have a problem:

• www or non www redirects (choose either, but always use a 301)
• trailing slash (choose to leave out like SEOmoz, or in, like SEOgadget but don’t allow both)
• Case redirects – a 301 redirect to all lower case URLs can solve a lot of headaches or title case redirects if you want to capitalise place names like some travel sites do

“Spot checks” of Front End Code, Missing Page Titles and Duplicate Meta Just every now and again, it’s nice to take another look at your own code. Even if you don’t find a problem that needs fixing, you might find inspiration to make an enhancement, test a new approach or bring your site up to date with SEO best practice.

One quick check I find useful is under “Diagnostics” > “HTML suggestions” in Webmaster tools:



Duplicated title tags or meta descriptions or both can reveal problems with your dynamic page templates, missed opportunities or canonicalization issues.

Site Indexation Site indexation, or the number of pages that receive one visit or more from a search engine in a given period of time, is a powerful metric to quickly assess how many pages on your site are generating traffic.

Aside from the obvious merit in tracking site indexation over time as an SEO KPI, the metric can also reveal unintended indexing issues like leaked tracking or exit URLs on affiliate sites or huge amounts of indexed duplicate content. If the number of pages Google claims to have indexed on your site is vastly different to the site indexation numbers you’re seeing through analytics, you may have found a new problem to solve.

Indexed Development / Staging Servers Is your staging or development server accessible from outside your office IP range? It might be worth checking that none of your development pages are cached by the major search engines. There’s nothing worse than discovering a ranking development server URL (it does happen!) with dummy products and prices in the database. You just know that customer is going to have a bad time on a development server! If you discover an issue, talk to your development team about restricting access via IP to the staging site or consider redirecting search engine bots to the correct version of your site.

Significant / Recent Changes to Server Performance Google have put a lot of effort into helping webmasters identify site speed issues and it could make a lot of sense to keep a regular check on your performance if you’re not doing so already. There are a few useful tools out there to help you speed up your site, starting with Google’s “Site performance” reported located under “Labs” in Webmaster tools:



It’s good to check out the “Time spent downloading a page (in milliseconds)” report found under “Diagnostics > Crawl stats” in Webmaster tools, too:



Tackling search engine accessibility issues like errors and canonicalization problems is a really important part of your SEO routine. It’s also a favourite subject of mine! What checks do you carry out regularly to manage the performance of your website? Do you have your own routine? If you manage a large site, or many large sites, what "industrial strength" tools or automated processes do you gain the most insight from?

This is a post by Richard Baxter, Founder and SEO Consultant at SEOgadget.co.uk - a niche UK SEO Agency specialising in helping people and organisations succeed in search. Follow him on Twitter and Google Buzz.

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Posted by jennita

Note: This post will make you smile, possibly even laugh. It won't however teach you much about SEO. You've been warned.

Last week I attended SMX West in Santa Clara, California and took a couple flip video cameras along. I thought it would be fun to do "man on the street" interviews, somewhat along the lines of Jay Leno's "Jaywalking" episodes on The Tonight Show. Another great idea I had was to employ the help of Dana Lookadoo from Yo! Yo! SEO to help with the interviews. Little did I know she'd be so great at it (ok, I lie. I knew she'd do much better than I would!). She did so well in fact that our video editor, none other than my (awesome) husband Rudy Lopez, mainly only used Dana's interviews. A rockstar in the making!

Rather than keeping you from this awesome video any further... I present to you: SEOmoz "Man on Street" - A Who's Who in Search Marketing.

Thanks to all our great participants!

Matt McGee, Search Engine Land and SmallBusinessSEM.com Curtis R. Curtis, Universal Business Listing Ross Dunn, Step Forth Marketing Ian Lurie, Portent Interactive Steve (sorry - didn't get his full name or company. If you know him, let me know!) Shannon Poole, Bruce Clay, Inc Greg Finn, 10e20 Danny Sullivan, Search Engine Land Virginia Nussey, Bruce Clay, Inc Bruce Clay, Bruce Clay, Inc David Szetela, Clix Marketing (didn't make it in the video, but suffered through it and deserves props!) Jill Whalen, High Rankings (again, she didn't make it in but did endure my questions!) Matt Cutts, Google

  Favorite SEOs to follow on Twitter These are the SEOs that were mentioned in the video:  
Michael Gray - @graywolf (2 votes) Danny Sullivan - @dannysullivan (2 votes) Aaron Wall - @aaronwall (2 votes) Fantomaster - @fantomaster Matt Cutts - @mattcutts Dana Lookadoo - @lookadoo  

I also had great intentions of getting several Whiteboard Friday's with some of the speakers. Unfortunately I ended up just toting a mini whiteboard around with me all week instead. I'm sure I looked like quite the winner with my whiteboard in hand. I wonder if people think all mozzers are required to carry a whiteboard around just in case they get the urge to record a Whiteboard Friday. heh.

Thanks for watching along! I hope you had as much fun watching, as we had putting it together. Again a HUGE thanks to Dana Lookadoo and Rudy Lopez for all their help.

 

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Posted by randfish

WARNING: Get ready to read with this one. There aren't a ton of fun graphics or quick bullet points, but I do promise that if you read through, you'll feel much more knowledgeable about the topic, and likely get more value from organizing, speaking or attending an event.

Over the past 6 years, I've attended nearly 100 conferences on search, online marketing, startups and technology. I've given presentations or sat on panels at nearly all of them. I've organized our own SEOmoz seminars here in Seattle and in London, built panels for a variety of other conference series and sat in the audience for many hundreds of sessions. Oddly, in the past 3 months, I've had more discussions about the conference format and the optimization of the experience than I can ever recall in previous years.

I don't know whether it's me thinking about the problem more or just stumbling into conversations that center around conference strategy and business models, but like Twitter and conversion rate optimization, it's been finding its way into the nooks and crannies of every lunch, dinner, casual coffee or post-session beer.

Wow... Even Google Trends says this is a hot topic.

I consider the organizers of conferences like SMX, SES, Pubcon & many overseas events (RIMC, SMX Sydney, the SMX/SES shows in the UK & Europe, etc.) to be both good friends and good people. This blog post is in no way meant to denigrate or cast aspersions at their intents or achievements (which have been remarkable - SEO itself has gained tremendous legitimacy because of their efforts). Quite the opposite - it's meant to highlight some of the reasons why things we, as conference goers and speakers, complain about continue and why it's hard to change the status quo. I'm also going to try putting forward some ideas at the end of the post that I have seen work well and would love to see more of (or more experimentation with) in the future.

(Added late) It's important to note while reading this post that I'm sharing my perspective, opinions and experiences, so please read with SEOmoz's usual "this is an opinion piece" lens.

Competing Incentives

On one side, we have conference & event organizers. They have businesses to maintain, revenue and profits to grow and pressures from owners/investors/boards to meet certain goals. They have to please advertisers, sponsors & exhibitors, but can't do any of that without first delighting customers (those who buy tickets to the events).

On the other, we have attendees (and, to a lesser extent, speakers) who want to learn, have an enjoyable experience and get personal and professional value from the event(s). Most attendees are not paying themselves - this is a business expense they need to justify and hence, managers and C-level types hold the pursestrings.

In the subsections below, I'll try to walk through the competing incentives and goals of these two parties and why they make the conference experience so tough to perfect.

Venues, Locations & Timing

This is one of the easiest dichotomies to describe. In one corner, we have the organizers, who are optimizing on cost. In the other, we've got attendees, who want the best experience (particularly if they're traveling). Not surprisingly, every organizer wants to hold their event at the best possible time in the most optimal location. That means, at least here in the US, winter events in warm weather climates like southern California, Las Vegas, Florida and Hawaii, summer events in mild climates like the Pacific Northwest or the Bay Area and events in extreme climates like the Northeast and Midwest in Fall/Spring.

Economics dictates that supply for these optimal locations at optimal times will be low because demand is high. This also means that prices will rise accordingly. Organizers know it's hard to pass those costs on to attendees. Once a conference's price has been set for a few years, fluctuating dramatically is challenging.

What many may not realize is some of the additional, behind-the-scenes inputs. For example, conference venues like to book 12-18 months in advance (sometimes more for very large/expensive/high demand events/locations). They require down payments and guarantees, since re-booking a space if an event cancels 3 or even 6 months ahead often proves impossible. In addition, advertisers, speakers, exhibitors and conference goers themselves get accustomed to certain events at certain times in specific places. Changing an established event always carries risk.

Next time you wonder why SES has a show in Chicago in December and New York in March or why RIMC hits Reykjavik in winter, remember that costs, momentum and contracts make those very hard things to change. If we were all willing to fly to Anchorage in January, you can bet the costs would be rock bottom.

Attendance Level

This one isn't quite as clear cut. For some attendees, an intimate, small show experience is ideal. You get one-on-one time with the speakers, more opportunity for Q+A, a less stressful environment and, typically, easier times with everything from getting good food to booking hotels to scheduling meetings with other conference-goers/speakers. However...

The incentives are frequently the reverse for both speakers (who want large crowds so they can justify the travel expense and preparation time) and for organizers (who have a tough time charging enough to a small group to make up for what a larger base could bring). Organizers also want to signal that their event is "a big deal" and high attendance numbers is one of the best ways to do this.

So why not go for huge venues and trim the costs down to minimal levels I hear you ask? Good question.

The obvious answer is profit margins (and sometimes, just covering costs), but it's not the whole reason. Advertisers, sponsors, exhibitors and even speakers want to be in front of "qualified" audiences. An audience of web marketers paying $100 to go to a show is hard to pitch as a compelling and potentially lucrative base to these groups. However, if tickets are $1,800 and 5,000 people show up, every speaker and sponsor in the world wants to make their voice heard and presence known to that group. Even the big industry players like Google, Microsoft, Facebook, etc. will be willing to lose their top notch talent for a week to get in front of the audience, mingle with the crowd and network with the best and brightest.

Some attendees are also more excited by large events. They provide greater opportunities to meet a high quantity of peers and help lend credibility to the value and importance of the event. They also tend to draw big name speakers and presenters, which means a perception of greater value from the learning aspects of the conference.

Of course, this is all balanced by the availability and affordability of venues. SMX Advanced happens in Seattle and for each of the past 2 years, it's been completely sold out. The organizers could go to a larger facility, but Seattle doesn't have many that support in excess of 2,000 people without dramatically raising the costs (and likely lowering quality) and the SMX organizers may like the feel/vibe of the current audience size. It can also be a positive signal to consistently sell out a show - every SEOmoz seminar we've thrown has sold out weeks before the event and this means more early bookings, greater consistency in attendance and revenue and an easier time planning (to be fair, SEOmoz's seminars are a small fraction of the size - 150-250 attendees - of true, large conferences like Pubcon, SES, SMX or even OMS - and hence aren't particularly comparable).

Speakers

Things get more contentious and thorny around the issue of speakers. Attendees and organizers alike can agree that in a perfect world, only speakers who consistently earn top ratings and attract large followings would present. Sadly, in virtually every industry, these individuals comprise only a handful of players. Google's Matt Cutts and Avinash Kaushik are likely among them as is Danny Sullivan of Third Door and Seth Godin. However, I'm hard pressed to name many more that would attract paying audiences simply with their presence.

There's also a large group of phenomenal speakers like Greg Boser, Dave Naylor, Vanessa Fox, Jessica Bowman, Marshall Simmonds and the like who are excellent presenters, incredibly valuable to the audience, and, together with other positive signals, are likely to draw in paying attendees. This is where the trouble starts, though. These individuals didn't necessarily start out as remarkable presenters. In fact, I've personally seen speakers I'd consider "rock stars" today many years back and the same couldn't always be said of them. It takes a trial-and-error, weeding-out process to determine who's going to be great, and that means you need to try out new names and faces as an organizer.

Finally, you've got groups of new or nearly-new speakers, some of whom may be diamonds in the rough and others who may be complete duds. Organizers have little information to base this on other than their CV, a pitch form and possibly recommendations from previous events. Tragically, even great online writers/bloggers/personalities sometimes turn out to be less-than-amazing when placed in front of hot lights, a restless audience and 15 minutes of Powerpoint.

Organizers & panel leaders (those who organize individual sessions or tracks) complain to me all the time about the necessity of finding the new stars, getting those diamonds-in-the-rough enough experience to shine and providing a diversity of speakers. Many technology conferences face the constant problem of gender imbalance and I'm certainly not immune to it. Last year, between Seattle and London events SEOmoz & Distilled had less than 15% women give talks - a shameful number.

Everyone can agree that we need more truly great speakers and fewer mediocre/poor ones. But when you're trying to discover new talent, mature up-and-coming stars AND bring as many speakers into the event as possible (see the next section), it clashes with the goals of consistently excellent quality speakers and presentations.

Session Formats

This might be the toughest problem of all. More speakers = more attendees. And yes, that often holds true for even new speakers and those of low-middling quality. The reason is that speakers frequently invite clients, partners and colleagues as well as promote the event on their sites, blogs and social media accounts. If you want your event to have thousands of attendees, get 100+ speakers and they'll (hopefully) help spread the word for you.

The problem is the session formats this creates. In order to maximize numbers of speakers while fixing the event length, you move from solo presentations to panels with increasingly larger number of participants.

Some organizers argue that panels are a good thing and I'd agree in moderation. For something like an "Ask the Search Engines" panel, having a representative from both Bing & Google makes sense. For Q+A sessions in general, 3-4 panelists can help to spark discussion and even get into vigorous and valuable debates (at SMX West last week, my friend Roger Monti and I got into a nice tiff that I think helped keep the audience on its toes - and yes, it was all in good fun and good humor).

However, when it comes to learning about an individual topic in a robust, in-depth fashion, I think it's very tough to argue that having a highly talented panel of 4 or 5 speakers give 10-14 minute slide decks can compare to a single 45-50 minute session with a single great speaker who can go both broad and deep (and then take questions). The highest rated panels (from my understanding and from direct experience with the ones I've seen) are always those where a remarkable presenter has the full time to dig into their subject matter. Three weeks ago I was at OMS San Diego where Dharmesh Shah spoke on Twitter and Tim Ash presented on Conversion Rate Optimization. The difference between that and a panel approach is night and day - there's just no comparison.

But, as an organizer, if you optimize towards these highly rated sessions and kill the panels, you lose speakers which costs you reach and buzz and, likely, attendees. Happy attendees might rave about the value of the session in their reviews, but no one has the incentive to fill the seats like a speaker (even a bad one). Solving this issue might be a pipe dream.

Session Topics

What about the topic choices themselves? I hear attendees constantly complain about certain topics going missing while others get too much coverage. Organizers, meanwhile, struggle with how to fit in esoteric, but likely fascinating topics against tried-and-true (and in-demand) popular sessions.

The best thing an organizer can do is to survey their audience ahead of time and plan/prepare from that feedback. But, this is much easier said than done. Organizers don't necessarily know who's going to be at a show with enough lead time to arrange speaker schedules and build a topic plan. It's also very hard to get commitments from a large number of speakers with a shorter deadline and nearly impossible to nail down keynotes and big names without months of advance notice.

When Will Critchlow and I do the planning for the SEOmoz/Distilled seminars, we get to cheat in a lot of ways. First off, we have the email addresses of all the PRO and registered (free) members on SEOmoz, so we can survey to our heart's content ahead of time (and do). Second, we actually optimize to speakers - since we largely don't use the panel approach, we pool together a list of the speakers we've seen in the last 12 months that have wowed us and then ask them to give performances that speak to their strengths and experiences. Since we only need 10-15 speakers per event, we can personally invite a handful of top-notch folks each time. We know we're only covering a fractional amount of material (more cheating), but can get away with it since this is a niche event that doesn't need to appeal to a broad audience.

Can a larger conference use these tactics? Almost certainly not. Their audiences aren't nearly as nicely packaged ahead of time, and panels are critical to growing the number of speakers, providing the diversity, giving experience to the "diamonds-in-the-rough," addressing all the important topics of the day, etc. Conferences like Pubcon, SMX, SES and OMS would also almost certainly take a huge amount of heat if they stopped accepting pitches and simply relied on a smaller contingent of consistently excellent speakers. Advertisers, exhibitors and sponsorships would likely drop too (even though they're technically not at all tied to the editorial programming side of the equation), and these are a massive source of revenue.

Amenities

As an attendee, we probably think that things like reliable wifi, better food and comfortable seating with tables and power outlets in session rooms makes a big difference. The problem is, these don't tend to correlate with how we actually choose conferences to attend and/or return to.  I know organizers who've invested hugely in the attendee experience, only to see retention rates drop (despite the fewer numbers of tweeted/blogged complaints). When those dollars are re-invested in marketing the conference, drawing in bigger keynotes, or optimizing other aspects, the numbers get better (even when cardboard sandwiches and grade-school chairs are employed).

We, as conference goers, vote with our wallets, and we apparently don't care as much about the amenities as we make out to (personal note - please, conference organizers, don't use this knowledge against us too much; I love comfy chairs, good food and great wifi).

Press Passes & Guest Passes

Speaking of thorny issues - little in the conference world raises as much public ire as this one. For nearly every event it makes good sense to give bloggers and journalists press passes. However, when a big, expensive, popular event is thrown, these can quickly gobble into profit margins with questionable returns.

The problems are myriad - bloggers don't often deliver the extent or quality of coverage they promise and traditional journalists frequently make no promise of coverage at all (and then write nothing). Feeding and seating them alone can run into the hundreds of dollars per day (trust me, you don't want to know what a trade venue will charge for a cup of coffee or a bag of Cheetos). And, as savvy organizers know, some (possibly even many or most) bloggers would pay to attend the event if their press pass request was rejected. You don't want to anger this vocal minority, but you also can't afford to be taken advantage of.

For sold out events, it gets even harder. Longtime "friends" and traditional receivers of press passes may need to be sacrificed to make room for paying attendees, especially if the event relies on those last 1-200 seats for the majority of the profit margin.

Organizers know they need to be careful to be generous, but discerning, or risk becoming known for "giving free access to anyone who can set up Wordpress." They also want to try to give newcomers to the blogging/coverage scene a chance to make an impact, while being mindful of abuse and sensitive to the dangers of angering influencers. It's a tough tightrope to walk and one that press pass requesters should be more sensitive to (I'm speaking from personal experience on this one, and know that we certainly owe some apologies for past requests and perceived slights).

Optimizing the Conference Experience

Now that we're through some of the reasons events are so hard to get right, I'll try to provide some recommendations for every participant in the process. This is personal opinion, and unlike SEO, it's not based on thousands of hours of experience, but probably just a few hundred and my own observations. Still, I hope it's valuable, or, at the least, worth considering.

Advice & Experiments for Organizers

• If possible, try to shave panels down to more reasonable sizes. Both speakers and attendees will appreciate it, and those nasty timing issues that can wreck schedules and hurt moderators will get better, too.
  
• Great networking events should be built into more conferences. Many attendees say that the most value they get is from the networking outside the sessions (which, to my mind means the sessions need help, but that's another matter).
• This also speaks to the value of providing great areas to network during the event. Quiet areas with couches, tables, drinks and wifi can make for very happy conference goers (note: for some reason, putting these in/around the trade booths never seems to work very while, though perhaps I just haven't seen an optimal configuration).
• Select speakers more carefully. Yes, it's hard work, but it's worthwhile. And consider optimizing topics to speakers rather than the other way around - if you know that a particular individual can give an amazing experience to attendees, block off 45 minutes, email and offer to pick up a flight and/or hotel. I've been consistently shocked by who will say yes (and then feel so guilty/thankful about having their expenses covered that they'll put in twice the effort preparing and promoting) .
• Be harsh on returning speakers if their last presentation wasn't up to standards. I understand having some new blood every time, but if someone under-delivered, you need to axe them, or make it clear that the next one needs to make the audience stand up and cheer.
• Likewise, bring back great speakers more often, but make them craft new content. In my experience, great speakers seem to do well no matter the topic (so long as they have some experience/relevance to it) far more so than experienced/talented professionals correlate with great presentations on those topic.
• Try playing with venues. OMS this year moved to a new location that was 10X better than their previous spot, and my understanding is that the cost was lower, too (SEMpdx's Searchfest also had a new location in downtown Portland this year that was fantastic, though I don't know the cost differential). When you find venues that will be accommodating, magic happens because your cost structure suddenly becomes less of a burden and more of an opportunity to do creative, interesting things attendees will remember.
• Big one - don't let the room sizes dwarf the audience sizes. I was just at an event where the room could hold 1,500 people but only 200 were in the session. It feels to everyone - speakers, organizers, attendees -  like there's no energy or excitement. In comparison, I was at an event a few weeks back where the room could only hold 150 and 170 squeezed in. The air felt electric and every presentation, question and tip felt alive. Optimize this one carefully because it makes a huge difference.
• Make new speakers jump through a few hoops to sell you on being installed on a panel. An impressive CV, a good blog and a high ranking title do not correlate with great presentations, but the ability to make a compelling web video (YouTube, Vimeo, etc.) on the topic does.

Advice & Experiments for Attendees

• If you love an event, a speaker or a session, sing it from the rooftops. Tweet, blog, write reviews, tell friends and invite colleagues next time. So many of the incentive problems described above happen because as attendees, we don't do the marketing or give the feedback we could and should.
• Don't tolerate low quality speakers/presentations, but also don't make it public. Tweeting nasty remarks about a speaker while they're on a panel shouldn't be any more acceptable than booing or throwing fruit. Make your voice heard to the organizers afterward - it will have a real impact (and if it doesn't, don't come back).
• You get out what you put in. Come with an open mind, a stack of business cards, openness to new ideas and a slough of great questions. Introduce yourself, don't be shy and make the most of networking opportunities; they often end up producing the most memorable value.
• Be the change you want to see - make sure to let organizers and speakers know what you liked and didn't via email and feedback forms. This includes venue/amenities/location/timing. None of us are clairvoyant (though Google's working on something, I hear).

Advice & Experiments for Budget Authorizers

• Give your employees freedom to choose their own events. Great people will choose wisely, and that's who you want to keep anyway.
• Let them stretch their budgets and time - at SEOmoz, we fix number of dollars and let our people do the rest. If they want to spend it all on one big trip to a conference in Fiji, go for it. If they'd prefer to optimize for multiple events closer to home, that's great, too. You'll often find employees are much more accountable if they know their budget really belongs to them.
• Ask attendees to record and share their experiences. Internal docs or wikis or a 20 minute PPT during a brown bag lunch from employees who attend events goes a long way. It will force them to take some notes and provide some actionable value back to the rest of the company and it lets the employee be the star - the one who's been somewhere and learned something no one else knows.

Advice & Experiments for Speakers

• Be empathetic - imagine yourself in the audience or better yet, remember yourself in the audience in the last session or at the last conference. What impressed you? Do that. What sucked? Avoid that.
• Go advanced - I have almost never been asked to go more basic at a search marketing event, no matter how adavanced my presentation or content gets. My takeaway is either that everything I do is way too beginner level or that audiences just love more "down-the-rabbit-hole" material. If you're on the fence, lean advanced.
• Don't pitch or present if you can't kick butt. You owe it to the audience, to the organizers and, for goodness sake, to yourself, to do an amazing job every time you're up speaking. If you're not funny or charismatic, don't sweat it - let the material do the talking.
• Fewer bullet points, less text, less time talking about each slide and less.
• More images, more screenshots, more callouts (text boxes with arrows to important stuff on a slide/screenshot), more stories and more real life examples.
• Don't ask for a business card to send someone a copy of your slide deck. Make it available online at a URL everyone can access. If your material is good enough, you'll get plenty of warm leads.
• Prepare. I'm a busy guy - no, seriously, I mean really busy - and I still take hours putting together high quality decks for even small conferences and 12 minutes presentations in half-full rooms. If you don't have the time to set aside and do great work on a presentation, you better either be incredibly naturally gifted on stage or have a team that makes great decks for you. If you can't do any of these, don't present.
• Remember you are why the event happens, you're why everyone is there, and you have a massive responsibility to deliver something that will add value for the audience. Just one or two actionable tips can tilt the balance, but don't settle for that. Do better than anyone would think possible and I promise the rewards will be tremendous. This industry is still craving excellence from its presenters and you have that chance - don't waste it.
• Experiment with taking questions in the middle of your talk, particularly if you're going longer than 20 minutes (which, sadly, is quite rare). It brings a liveliness and level of engagement that's tough to match with a purely "I'm going to talk at you" presentation.

Your Thoughts

I don't mean to be forward, but I suspect a lot of organizers, speakers and attendees in the search marketing conference space will check out this post. Please, please share your thoughts and feedback below, with one caveat - we like to keep this blog TAGFEE, so no harsh insults or personal attacks. That's what YouTube comments are for :-)

p.s. I'm just back from Searchfest in Portland (which was a terrific event that continues to get better every year). I was originally asked to give a 20 minute presentation on SEOmoz's toolset, but decided I couldn't be quite that self promotional and created a deck that covers a wider range. I saw folks giving my co-presenter, Enquisite's Richard Zwicky, a hard time over Twitter for talking all about Enquisite's software, but in fact, that's what we were asked to do and I was the one who went off-focus (so if anything, you should blame me). You can check out my slide deck here -  SEO Problems and the Tool to Solve Them. Hope you enjoy and sorry about the weird formatting; Scribd didn't import PPTx very well this time.

p.p.s. Please excuse my lack of links to appropriate sites/pages/people and probably spelling errors (drove back from Portland tonight and still not over my sinus infection). Jen, if you have time early tomorrow, maybe you can help add those in? :-)

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Posted by randfish

Despite being a seemingly simple topic, this one seems to stymie even experienced SEOs. There's a natural conflict that creates the issue - the more keywords you target on a single page, the less you need to link build and optimize (for both search engines and user experience/conversion rate) on many pages.

To answer this question in a logical and truly optimal fashion, you need to start with the answer to two other important questions:

1. How many of these keywords carry the same visitor intent?
2. How competitive are the targeted terms/phrases?

When you answer the first question, you'll be able to break up lists of keyword terms into buckets of "intent." Searches are almost always intended to discover information or take action. If there are too many pieces of information/actions you need to provide on a single page, your conversion will drop. Remember that a 10% conversion rate for position #10 is better than a 0.5% conversion rate for position #1 (assuming the avgs. from the leaked AOL data cited below).

NOTE: This data is from averages via AOL's data release in 2007. New numbers have not been forthcoming from any of the engines or third-party studies.

For the second question, you need to know something about the competition levels. In a scenario where every shred of keyword usage matters a great deal, from the anchor text focus to the keyword being employed at the very start of the title tag, breaking up keyword targeting to multiple pages can make a great deal of sense. If you're deep into research on this topic, you can do something like the image below, where I've taken stats and metrics for all of the top 25 ranking pages for the query "broadway tickets" on Google.com and run analysis:

NOTE: data in this graph via Open Site Explorer's Backlink Analysis

If a keyword is highly competitive, I suggest single page targeting. This is not only because you can maximize on-page optimization, but also because it means that internal and external links that point to the page can focus more directly on the target term/phrase. It's also likely that you'll be competing against pages that are more highly targeted on that keyword phrase and could lose out if you don't have that singular, pinpoint focus.

I wrote another post on a similar topic highlighting how to format titles, meta descriptions and keyword usage on pages that aim for multi-keyword targeting that may also be of help.

Look forward to your thoughts on the topic.

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